Quality

As a service orientated and customer focused company, our commitment to quality is second to none. This means that our services always aim to ensure customer satisfaction – first time, every time.

Electrix New Zealand and Australia consistently achieve certification to the AS/NZS ISO 9001:2000 Quality Management Systems Standard and the fact that we have a strong track record in quality work is as much about our attitude as about our comprehensive range of processes and programs.

A continuous improvement program is an integral part of our quality management system. In addition to the regular reviews of our processes and workmanship we use an independent Client Review Process to further assist us with the measurement of customer satisfaction and the identification of key areas for improvement.

For our employees quality is more than just “getting it right the first time”. It is an attitude which consistently and fundamentally ensures ongoing success.

Click here for a copy of our Quality Policy